Effective Date: 01. August, 2023.

Introduction

At Annexus Technologies, your privacy is our priority. We believe in transparency and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you engage with our website https://www.annexustech.ca ("Website") and services. By using our Website, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with the best possible service. This may include:

• Personal Information:

• Contact Information: Such as your name, email address, phone number, company name, and job title, provided when you interact with us (e.g., filling out forms, subscribing to newsletters, or contacting customer support).
• Account Information: If you create an account with us, we may collect your username, password, and other security details.

• Technical Information:

• Device Information: Including your IP address, browser type, operating system, and device type.
• Log Data: Details about your visits to our Website, such as access times, pages viewed, and the websites you visited before and after our Website.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect information about your online activity and interactions with our Website.

• Usage Information:

• Behavioral Data: How you use our Website, including the services and content you access or view, and your preferences.
• Interaction Data: Records of your communications with us, such as emails, phone calls, and chat logs.

• Third-Party Information: We may receive information about you from third-party sources, such as social media platforms, to supplement our data and improve our services.

  
  

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

• Service Delivery:

  • To process transactions, fulfill your requests, and provide customer support.
  • To personalize your experience on our Website, including tailoring content and recommendations based on your preferences.

• Communication:

  • To send you important updates, newsletters, promotional materials, and other information related to our services.
  • To respond to your inquiries and provide you with the necessary assistance.

• Analytics and Improvement:

  • To analyze Website performance, user behavior, and trends to improve our services and user experience.
  • To develop new products, services, and features that better meet your needs.

• Legal and Compliance:

  • To enforce our terms of service and other agreements.
  • To comply with legal obligations, resolve disputes, and protect the rights, property, or safety of Annexus Technologies, our users, or the public.

3. Sharing of Information

Your privacy is paramount to us. We do not sell or share your personal information with third parties, except as described below:

• Service Providers: We may share your information with trusted service providers who assist us in operating our Website, processing payments, providing customer support, and other services. These providers are contractually obligated to keep your information confidential and use it only for the purposes specified by Annexus Technologies.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

• Legal Disclosures: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the safety of any person.

4. Data Security

We take the security of your information seriously and implement industry-standard measures to protect it. These include:

• Encryption: We use encryption to protect sensitive information transmitted online.
• Access Controls: We limit access to your information to authorized personnel only, who are subject to confidentiality obligations.
• Regular Audits: We regularly review our data collection, storage, and processing practices to ensure your information is secure.

Despite our efforts, no security system is impenetrable. Therefore, we cannot guarantee the absolute security of your information. If you have any concerns about the security of your data, please contact us immediately.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your experience:

• Types of Cookies:

  • Essential Cookies: Necessary for the basic functioning of our Website.
  • Performance Cookies: Collect information about how you use our Website to help us improve its performance.
  • Functionality Cookies: Remember your preferences and settings to provide a more personalized experience.
  • Targeting Cookies: Used to deliver relevant ads to you and measure the effectiveness of our advertising campaigns.

• Managing Cookies: You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Website.

6. Your Rights

We respect your rights regarding your personal information and offer the following options:

• Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if there are inaccuracies.
• Deletion: You may request the deletion of your personal information, subject to certain exceptions where retention is required by law.
• Opt-Out: You can opt out of receiving marketing communications from us by following the instructions in the communications or by contacting us directly.
• Data Portability: In certain circumstances, you have the right to request that we provide your information in a structured, commonly used, and machine-readable format for transfer to another data controller.

7. Third-Party Links

Our Website may contain links to third-party websites. Annexus Technologies is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. International Data Transfers

Annexus Technologies operates globally, and your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

9. Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with the effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at.