Exploring the Cisco Collaboration Suite

25.02.24 01:25:20 - Comment(s) - By Annexus Technologies

Discover the power of unified communications with Annexus Technologies' Cisco Collaboration Suite, revolutionizing the way businesses communicate and collaborate.

Exploring the Cisco Collaboration Suite


Introducing Cisco Collaboration Suite


Annexus Technologies has partnered with leading solution providers to offer advanced IT solutions, including the Cisco Collaboration Suite (HCS) in the cloud. With this suite, organizations gain access to a comprehensive set of tools designed to facilitate seamless communication and collaboration among internal teams, customers, and partners. Our team maintains certifications and specializations with Cisco and supporting technology providers, ensuring the delivery of best-in-class solutions tailored to our clients' needs.


Key Features and Benefits


  1. Cisco Cloud Hosted UCaas: Experience powerful business voice, HD video, and contact center cloud technologies with Cisco's cloud-hosted Unified Communications as a Service (UCaaS). This solution provides Voice over IP (VoIP), messaging (including voicemail-to-email functionality), instant messaging, presence, and TelePresence capabilities.

  2. TelePresence as a Service (TPaaS): Elevate business video conferencing with TelePresence, a high-definition video feature compatible with various video endpoints. Whether using existing Cisco, Polycom®, LifeSize, or other SIP- and H.323-compliant devices, TPaaS subscriptions offer seamless communication and support safe Bring Your Own Device (BYOD) services.

  3. Contact Center as a Service (CCaaS): Enhance customer satisfaction, privacy, loyalty, and referrals with Cisco's contact center as a service. Cisco HCS provides customers with multiple engagement options, including interactive voice response, email, web chat, and real-time chat. Our implementation services ensure quality monitoring, recording, and scalability during peak seasons.


Empowering Your Business with Cisco Collaboration


Whether you're a small team or a large enterprise, Cisco Collaboration Suite offers scalable solutions to meet your communication needs. From cloud-hosted UCaaS to advanced video conferencing and contact center capabilities, Annexus Technologies is committed to helping businesses build resilient IT infrastructures one block at a time.


Schedule a Meeting to Unlock the Full Potential of Cisco Collaboration Suite for Your Business Today!

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